Since then, Microsoft has been broadening its distribution. In 2019, officials said they planned to integrate Kaizala into Teams while adding a substantial number of new features to the group-messaging product. In 2020, Microsoft announced the integration of Kaizala into Teams was delayed and that the standalone Kaizala product would continue to be available as part of some Office 365 and Microsoft 365 plans. Microsoft still has other chat and messaging services beyond Teams, including Skype and GroupMe. Microsoft officials continue to maintain publicly that these two products are not going to be superseded by Teams, as they have their own distinct uses and markets. But more than a few Microsoft watchers are wondering whether this will continue to be the case.
